Refund policy

🚫💸 Return & Refund Policy

Because every item is made to order just for you — all sales are final! 🎨🧵
(We don't do off-the-rack — we do on-point.)

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🛠️ Oops? Let Us Know!

Our raincoats are crafted with care by real humans (not robots... yet 🤖). That means every once in a while, something might slip through the stitches.

If your order arrives damaged or defective, no worries — we’ve got your back! Just follow these steps:

📅 Report within 10 days of receiving your order
📸 Email us at raincoatsonpoint@gmail.com with:

- Photos of the damage or issue

- A quick explanation

- Your order number

We’ll review it right away and make it right. 💌✨